Privacy Policy
Effective Date: 22 January 2026 PropSales (trading as PropSales, operated by Cadian Du Plessis in association with Law Real Estate)
PropSales respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA), the Promotion of Access to Information Act, 2000 (PAIA), and other applicable South African laws.
1. Who we are We are PropSales, a residential property sales service based at 35 Kelly Avenue, Boskruin, Randburg, Gauteng. Contact: 081 056 6959 | cadian@lawrealestate.co.za. We act as the “responsible party” under POPIA for the personal information we process.
2. Personal information we collect We collect and process personal information necessary to provide property valuation and sales services. This may include:
- Identity information (name, ID number where required)
- Contact details (phone number, email address, physical address)
- Property details (address, description, size, condition)
- Financial information relevant to the transaction (limited and only when necessary)
- Usage data from our website (IP address, browser type, pages visited – via cookies/analytics)
We collect this directly from you (via forms, WhatsApp, calls, emails) or from third parties (e.g., property portals with your consent).
3. How we use your personal information We process your information for the following lawful purposes (in accordance with POPIA section 11):
- To provide free property valuations and sales advice
- To market your property (with your consent/mandate) on platforms such as Property24, Private Property, and social media
- To communicate updates, feedback, and transaction progress
- To comply with legal obligations (e.g., FFC compliance, anti-money laundering)
- To improve our services and website (analytics – aggregated/anonymised where possible)
- For direct marketing (only with your consent – you may opt out at any time)
4. Sharing your personal information We share information only when necessary:
- With service providers (e.g., marketing platforms, conveyancers, compliance authorities) under strict confidentiality
- With Law Real Estate (our associated agency) for operational support
- As required by law (e.g., PPRA, SARS, courts)
We do not sell your personal information.
5. Storage and security Personal information is stored securely on protected servers (in South Africa or jurisdictions with adequate protections). We use reasonable technical and organisational measures to safeguard against loss, misuse, or unauthorised access.
6. Retention We retain personal information only as long as necessary for the purpose it was collected, or as required by law (typically 5 years after transaction completion for financial/compliance records). After that, it is securely deleted or anonymised.
7. Your rights under POPIA You have the right to:
- Access your personal information (request via email)
- Request correction or deletion (subject to legal retention obligations)
- Object to processing (including direct marketing)
- Withdraw consent (where consent is the basis)
- Lodge a complaint with the Information Regulator (inforeg@justice.gov.za | www.inforegulator.org.za)
To exercise these rights, contact: cadian@lawrealestate.co.za.
8. Cookies and website tracking Our website uses essential cookies for functionality and analytics cookies (e.g., Google Analytics) to understand usage. You can manage preferences via browser settings. We do not use cookies for targeted advertising without consent.
9. Changes to this policy We may update this policy. Changes will be posted here with the effective date updated.
10. Contact For privacy queries: cadian@lawrealestate.co.za | 081 056 6959.
By using our services or website, you agree to this Privacy Policy.